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Want to know more about the BusBank?

Be sure to check out our process section below so you’re more acquainted with how the BusBank works

Information Gathering

  • Provide Basic Trip Details – You create a request for quote form or send an email with your trip details.
  • Review – During this time feel free to check our reviews on Google, Yelp, Trustpilot or Facebook.
  • Contact With Our Team – Our team of expert’s reviews your trip details and sifts through our extensive operator network to find a bus option that most fits your needs.

Contact from Team Member

  • Presented With Quote – In the instance that we have the information required they will reach out to you with a detailed quote. If needed, your appointed charter bus expert may ask for more information.
  • Customer Reviews Quote – You will have the opportunity to review your quote and address any issues or concerns regarding your bus trip.

Finalize Reservation

  • Charter Bus Proposal – Your bus charter expert will send you a formal proposal with your trip itinerary and details, total costs and the Terms & Conditions for the order. Once you accept the proposal online our team will begin to process your order.
  • Pay For Your Charter – You will receive an invoice from our accounts receivable department. You can pay for your trip via check, credit card or PayPal.

Final steps

  • 5-7 Days Prior To Travel – Our operations team will go thru a check to make sure your order details are accurate.
  • Driver Info – One business day before your trip departs, you will be contacted with your driver information; you will receive the driver’s or dispatch’s information along with their phone number.

Enjoy your trip

  • Post Trip Follow Up – after your trip has concluded you will receive a post trip survey. Please take the time to fill this out as it can only help us become better.